ER Social Worker/Counselor
2 weeks ago
The ER Social Worker/Counselor provides direct clinical intervention, transition planning, and counseling to patients and their families in a fast-paced ER environment. This role requires strong communication and clinical skills, including competency in diagnosing and knowledge of community resources.
Key Responsibilities
• Assess patients' social, emotional, financial, behavioral, cultural, and family situations to inform transition planning and counseling
• Provide direct clinical intervention and counseling to patients and their families
• Facilitate linkages with community resources and provide consultation to ER staff and the community
• Collaborate with healthcare teams to ensure comprehensive care and support
Requirements
• Master's Degree in Social Work, Counseling, or Marriage and Family Therapy required
• LSW, PC MFT licensure required with the State of Ohio
• CPI and CPR certification required within probationary period
• Minimum 3 years post-Masters degree experience in healthcare, mental health, or social services
Competencies
• Customer Focus: dedicated to meeting expectations and requirements of internal and external customers
• Deal with Ambiguity: effectively cope with change and shift gears comfortably
• Composure: remain calm under pressure and handle stress
• Process Management: simplify complex processes and get more out of fewer resources
• Conflict Management: step up to conflict and read situations quickly
• Listening: practice attentive and active listening
• Informing: provide timely and accurate information to support decision-making
• Business Acumen: knowledgeable in current and possible future practices, trends, and technology affecting the business and organization
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