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Regulatory Compliance Specialist

2 months ago

Saint Paul, Minnesota, United States State Of Minnesota Department of Public Safety Full time
Job Overview

Position Summary

This role is designed to provide essential administrative assistance to the Alcohol and Gambling Enforcement Division.

Key Responsibilities:

  • Implement the guidelines of Minnesota Statutes 340A and Minnesota Rule 7515 in response to diverse inquiries and requests from clients regarding liquor licensing, enforcement, and regulation.
  • Offer technical guidance and educational support to the liquor industry and their associations concerning the liquor licensing process, tax issues, and insurance matters.
  • Manage the distribution, processing, and preparation of incoming and outgoing correspondence.
  • Facilitate daily financial transactions by processing cash and checks from civil fines, licenses, and permit fees.
  • Evaluate and determine the approval or denial of various retail liquor licenses while providing solutions to rectify deficiencies and discrepancies at the local level.
  • Request and gather compliance information from municipal liquor establishments to ensure adherence to liquor laws.

Qualifications

Essential Qualifications:

  • Proficient typing and keyboarding skills.
  • Effective communication abilities to understand and relay information; proficient in reading, writing, and responding to customers in fluent English.
  • Strong customer service skills to assist clients via phone, in-person, and online regarding licensing procedures and regulations.
  • Attention to detail is crucial.
  • Data entry proficiency for both paper forms and digital platforms; familiarity with basic office equipment and internet usage.
  • Mathematical skills to maintain accurate cash receipt records and resolve discrepancies.

Desirable Qualifications:

  • Prior experience in a regulatory or licensing capacity.
  • Demonstrated ability in time management, multitasking, problem-solving, and organizational skills.
  • Experience with Microsoft Office Suite, including Outlook, Word, and Excel.
  • Ability to interpret and communicate moderately complex statutes and laws effectively.
  • Experience in high-volume customer interactions through various channels.
  • Capacity to collaborate with individuals from diverse backgrounds and underserved communities.

Physical Requirements:

This position may involve occasional lifting and transporting of items such as file boxes and tools, as well as maintaining a stationary position for extended periods.

Additional Requirements:

Successful completion of a background investigation is mandatory, which includes:

  • Criminal history review
  • Reference verification
  • Credit assessment
  • Fingerprinting check

About the Department of Public Safety

The State of Minnesota is committed to enhancing the quality of life for its residents. We seek diverse and skilled individuals to contribute to our mission of serving the public and fostering a better Minnesota.

Benefits:

As an employee, you will have access to competitive health insurance options and various benefits designed to support your well-being.

Your benefits may include:

  • Paid vacation and sick leave
  • 12 paid holidays annually
  • Affordable medical, dental, vision, and prescription plans
  • Parental leave for new parents
  • Pension plan for retirement income
  • Employer-sponsored life insurance
  • Disability insurance options
  • Tax-free accounts for health and dependent care expenses

Support for your career development:

  • Access to training and professional development opportunities
  • Tuition reimbursement programs
  • Employee Assistance Program (EAP) for personal and professional support

Note: Eligibility for programs and benefits may vary based on employment type, agency, and other factors.