Keyholder/Manager

1 month ago

Charlotte, North Carolina, United States Ascena Full time
{"Job Summary:

We are seeking a highly skilled and motivated Keyholder/Manager to join our team at Ascena. As a Keyholder/Manager, you will be responsible for providing exceptional client service, operating as the Manager on Duty in the absence of a manager, and performing operational and transactional functions.

Key Responsibilities:
  • Embracing our values and setting an example through your behaviors
  • Ensuring compliance with all Ascena practices and procedures
  • Supporting the business strategy and adjusting to effectively reach goals
  • Driving revenue by proactively managing the client experience and performing Manager On Duty responsibilities
  • Utilizing tools to ensure a client-focused team environment
  • Coaching associates in the moment on client interactions and performance to maximize productivity and capture client opportunities
  • Performing opening and closing procedures in the absence of management, including opening and closing registries, opening checklists, bank deposits, and retrieving and sending emails
  • Assuming PIN and signature privileges for register functions requiring approval
  • Utilizing reports to make effective merchandising decisions and style the store in Ascena standards
  • Ensuring optimal coverage and productivity in all areas of the store through scheduling appropriately
  • Completing daily tasks to ensure the store runs smoothly and meets all Ascena standards and guidelines
  • Reporting to work as scheduled and recording time worked accurately using Ascena's Time and Attendance system
Requirements:
  • Client Service: Ensuring that the client remains the top priority while balancing required tasks and overall store operations
  • Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines
  • Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with Ascena's guidelines
  • Accuracy: Ability to handle cash and provide change without error, and ability to prepare nightly deposit as necessary
  • Communication: Communicating effectively with clients, members of management, business partners, and store associates
  • Schedule: Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts
  • Physical: Ability to lift and carry up to 20 pounds occasionally, and maneuver effectively around the sales floor, stock room, and office
Education and Experience:
  • Minimum Requirements: High School Diploma or GED
  • Minimum six months Sales Associate experience with Ascena or equivalent experience with another retailer in a position of sales associate or higher
  • Part-time or full-time managerial experience preferred
Location:Store 1371-South Park Mall-ANN-Charlotte, NC 28211

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