Practice Manager of Operations

2 months ago


Eden Prairie, Minnesota, United States Metro Dentalcare Full time
About the Role

We are seeking a highly skilled and motivated Practice Manager of Operations to join our team at Metro Dentalcare - Eden Prairie. As a key member of our leadership team, you will play a critical role in driving business growth and excellence in our dental practice.

Key Responsibilities
  • Develop and implement business strategies to drive revenue growth and improve operational efficiency
  • Lead and manage a team of dental professionals to achieve exceptional patient care and business results
  • Collaborate with our supported doctors to identify business opportunities and develop plans to achieve their goals
  • Manage and analyze financial data to inform business decisions and drive growth
  • Develop and implement processes to improve patient satisfaction and retention
  • Stay up-to-date with industry trends and best practices to ensure our practice remains competitive
Requirements
  • Associate's or Bachelor's degree or 3-5 years' leadership experience in a professional office, hospitality, retail, banking, medical, or similar field
  • Experience working in a fast-paced and customer-centric environment
  • Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
  • Excellent communication, leadership, coaching, and conflict resolution skills
  • Trustworthy and able to maintain patient confidentiality and team ethics
Preferred Qualifications
  • 1+ years of experience in a dental or medical setting
  • 1+ years of experience with insurance billing and accounts receivable
  • Dentrix or other dental software experience
Physical Requirements
  • Ability to perform essential duties satisfactorily with or without reasonable accommodation
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
  • Availability to attend virtual training sessions periodically throughout the year


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