Appraiser - Vehicle Damage Claims Specialist

7 days ago


Eden Prairie, Minnesota, United States The General Full time
Job Summary

We are seeking a skilled Auto Appraiser to join our team at The General. As an Auto Appraiser, you will be responsible for investigating and maintaining auto physical damage claims, reviewing coverages, completing appraisals, and settling claims. This is a primarily home-based role, with 80% of your time spent working from home.

Key Responsibilities:
  • Investigate and analyze auto physical damage claims to determine cause and origin, damage types, and fraud indicators.
  • Review coverages and complete appraisals to ensure accurate and fair settlements.
  • Negotiate positive outcomes with internal and external customers.
  • Manage work inventory to meet established goals and deadlines.
  • Support decisions through proper file documentation and communication.
Requirements:
  • Must have an appraiser license and be able to write auto estimates in multiple states.
  • Minimum of 2 years of experience in vehicle estimating or similar insurance industry knowledge.
  • Initiative-taking; ability to work independently and collaboratively with team members.
  • Experience with an Electronic Estimating System (i.e., CCC, ADP, Mitchell).
  • A working knowledge of Microsoft Office required (Word, Windows, and Excel).
What We Offer:
  • A competitive salary range of $55,000 to $90,000 per year.
  • A comprehensive benefits package, including medical, dental, vision, and wellbeing benefits.
  • A 401(k) contribution and pension plan.
  • An annual incentive and paid time off program.
  • A student loan repayment program and paid-family leave.

We are an equal opportunity employer and consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. #LI-DB1



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