Retail Associate
2 weeks ago
As a key member of our team at Uwajimaya, you will play an essential role in delivering outstanding customer service and ensuring a pleasant shopping experience for our clientele.
About Uwajimaya:
Founded in 1928, Uwajimaya is a family-owned establishment that has become a cornerstone of Asian grocery retailing in the Pacific Northwest. We pride ourselves on our commitment to excellence and our passion for Asian food culture.
Who We Seek:
We are looking for enthusiastic individuals who are dedicated to providing exceptional customer service. Whether you are an experienced professional or just starting your career, we welcome applicants from diverse backgrounds who share our love for food and culture.
What We Offer:
- A supportive and inclusive work environment
- Competitive starting wages
- Employee discounts on food and merchandise
- Paid holidays from the start
- Comprehensive health benefits
- Retirement savings plan
- Paid time off
- Long-term disability coverage
- Life insurance options
- Opportunities for career advancement
- Supplemental insurance options available
Position Summary:
The Retail Associate at Uwajimaya is responsible for providing exceptional customer service through accurate and efficient transaction processing, while maintaining a welcoming shopping environment and adhering to store policies.
Key Responsibilities:
- Deliver outstanding customer service and maintain a friendly demeanor.
- Assist customers with carry-out services and promptly seek help when needed.
- Operate the cash register, process payments accurately, and manage returns effectively.
- Familiarize yourself with product codes and store items to assist customers.
- Follow established guidelines and procedures while adhering to company policies.
- Stay informed about new products and their locations within the store.
- Keep the register area clean, organized, and well-stocked.
- Comply with Alcohol and PCI regulations.
- Report any discrepancies to management and participate in team meetings.
- Perform additional duties as assigned.
Qualifications:
- Must be at least 18 years of age.
- High school diploma or equivalent is required.
- Prior retail experience and knowledge of Asian products is preferred.
- Strong customer service and communication skills are essential.
- Basic math skills and familiarity with cash handling are necessary.
- Flexibility in scheduling to accommodate various shifts.
- Ability to work collaboratively with team members and independently.
- Must be able to lift up to 50 lbs.
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