Youth Outreach Coordinator Position

1 week ago


West Chester, Pennsylvania, United States Access Services Full time
Job Summary

Access Services is seeking a dedicated and compassionate Youth Outreach Coordinator to join our team. As a key member of our organization, you will play a vital role in supporting teenagers in Chester County through our Teen Talk Lines. This is a full-time position that requires great flexibility, with a minimum of 30 hours per week, and includes working some mornings, 3-7pm frequently, and Saturdays.

Key Responsibilities
  • Provide active listening and support to individuals calling or texting in and provide referrals and community resources.
  • Use your personal experiences and training to support others in their recovery journey.
  • Lead presentations to schools and community groups as a professional representative of Access Services.
  • Assist with managing social media accounts to promote Teen Talk Lines.
  • Ensure the best care is given to each individual who calls or texts Teen Talk Lines, including making outreach calls, completing risk assessments, and overseeing electronic health records.
  • Provide overall coordination, organization, and daily operational oversight of the Teen Talk Lines, in partnership with leadership staff.
  • Assist leadership team with recruiting, and training of volunteers, and be a mentor and support, encourage, and educate volunteers.
Requirements and Qualifications
  • High school diploma or GED required; Bachelor's degree in a related field preferred.
  • Certified Peer Specialist certification, or willingness to complete within the first 6 months of work.
  • One year of experience working with teenagers in a behavioral health setting required, and a history of personal lived experience with mental health.
Benefits
  • Competitive hourly rate of $19/hour, with starting rates based on education and experience.
  • Our full-time comprehensive benefits package includes health, vision, Rx, and dental insurances, HSA/FSA, 401k program, tuition reimbursement, student loan assistance, 20 days PTO, 9 paid holidays, mileage/toll reimbursement, paid travel time between worksites, life insurance, short/long term disability, catastrophic sick leave, paid parental leave, employee assistance program, referral bonuses, college tuition discounts, credit union perks, and retail discounts.


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