Athletic Trainer/DME Field Service Representative

12 hours ago

Lexington, Kentucky, United States Enovis Full time
Job Title: Field Service Representative

At Enovis, we are committed to delivering exceptional patient care and outcomes through our innovative medical technologies. We are seeking a highly skilled and dedicated Field Service Representative to join our team in Lexington, KY.

Job Summary:

The Field Service Representative will be responsible for providing excellent customer service to patients, physicians, and other clinical staff, while ensuring the proper use and care of Enovis products. This role requires strong communication and problem-solving skills, as well as the ability to work independently and as part of a team.

Key Responsibilities:
  • Provide routine customer service to patients, physicians, and other clinical staff.
  • Perform inventory management and participate in required audits.
  • Verify patient benefits using automation tools, including pre-authorization and/or upfront collection of patient responsibility.
  • Serve as a liaison between the customer, Enovis, and the Sales Team.
  • Adhere to all Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, regulatory policies and procedures set forth by clinic/hospital, and HIPAA in accordance with government agency requirements.
Requirements:
  • A minimum of 2 years' experience with direct patient care, preferably in an orthopedic, physical therapy or athletic training environment, or related experience.
  • Bachelor's Degree in a related field.
  • Must satisfy third-party credentialing/screening requirements to gain access to hospital accounts.
Preferred Qualifications:
  • Holds and maintains applicable professional credentials, such as active Athletic Training licensure, Board of Certification (BOC), American Board for Certification (ABC) Certified Fitter-orthotics (CFo), Physical Therapy Certification (PTA), or related.
Work Environment | Physical Demands:
  • Provides patient care in physician's offices, hospitals, and/or clinics, etc.
  • This job involves potential exposure to airborne and bloodborne pathogens.
  • Physical Demands: Must frequently lift and/or move up to 20 pounds.
  • Travel Requirements: Requires travel up to 10% of the time, but overnight travel is not required.

Enovis is an equal employment opportunity employer and welcomes applications from diverse candidates. We offer a comprehensive benefits package, including medical insurance, dental insurance, vision insurance, spending and savings accounts, 401(k) plan, vacation, sick leave, and holidays. We are committed to creating a workplace that is inclusive and respectful of all employees.

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