Peak Teller

4 weeks ago

Madison, Wisconsin, United States UW Credit Union Full time

Job Summary:

UW Credit Union is seeking a Peak-Time Teller to join our Northport branch team. As a Peak-Time Teller, you will play a vital role in providing exceptional member service and meeting the needs of our customers.

Key Responsibilities:

  • Provide front-facing member service at the Northport branch location
  • Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy
  • Maintain a high degree of knowledge in all UW Credit Union products and services
  • Ensure all member requests are processed accurately and efficiently
  • Adhere to UW Credit Union's Cash Management policies and procedures
  • Research all teller transactions when potential errors are identified, and communicate with affected members
  • Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals
  • Consistently seek out opportunities to exceed member expectations

Requirements:

  • High School Diploma or equivalent
  • 1 year of customer service experience
  • Demonstrates ability to work with customers of all ages and backgrounds
  • Excellent interpersonal and professional skills
  • Team player that can confidently jump in where and when you are needed
  • Ability to work in an autonomous environment

Why Work for UW Credit Union?

UW Credit Union offers a range of benefits, including paid time-off, paid caregiver leave, paid new child leave, paid volunteer time, paid holidays, personal development opportunities, and more.

Equal Opportunity Employer:

UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities.

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