HVAC Technical Support Specialist
2 days ago
Carrier Enterprise is seeking a highly skilled Technical Support Representative to join our team in Omaha, Nebraska. As a Technical Support Representative, you will be responsible for delivering post-sales technical support and training to customers and distributors of our HVAC products.
Key Responsibilities:
- Provide technical support and training to customers and distributors on our HVAC products
- Handle high call volumes in a call center environment
- Provide onsite equipment and controls assessment and technical assistance
- Report problem situations and resolutions to external customers, manufacturers, and internal customers
Requirements:
- Associate's or bachelor's degree in HVAC, Mechanical Engineering, or a related field
- Minimum of 3-5 years of hands-on experience with Ductless and VRF systems or similar HVAC equipment
- Relevant certifications (e.g., EPA 608, NATE) are a plus
Benefits:
- Competitive salary and performance-based incentives
- Comprehensive health, dental, and vision insurance
- Retirement savings plan with company match
- Paid time off and holidays
- Ongoing training and professional development opportunities
Carrier Enterprise is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.
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