Quality Assurance Manager

3 weeks ago


Enfield, Connecticut, United States Management Business Solutions Full time
Job Title: Supplier Quality Manager

At Management Business Solutions, we are seeking a highly skilled Supplier Quality Manager to join our team. As a key member of our procurement team, you will be responsible for ensuring that our suppliers meet the highest quality standards.

Key Responsibilities:
  • Supplier Quality Management:
    • Develop and implement effective supplier quality management processes to ensure compliance with quality standards.
    • Conduct regular audits and assessments of suppliers to identify areas for improvement.
  • Product Design & Development Support:
    • Collaborate with cross-functional teams to ensure that supplier-related aspects are properly addressed during product design and development.
    • Support the selection, evaluation, and qualification of suppliers to ensure stable operation processes.
  • Continuous Improvement:
    • Drive continuous improvement initiatives using quality methods and best practices.
    • Develop and implement quality technical tools, processes, and systems to support the effective execution of the Quality Management (QM) system.
  • Compliance & Standards:
    • Ensure compliance with ISO 9001, ISO 13485, US FDA 21 CFR Part 820, and GMP standards as applicable.
    • Manage material compliance processes, including validation and release of material compliance certificates.
  • Quality Planning & Risk Management:
    • Define and monitor engineering and material specifications, including material risk failure assessments, in close collaboration with R&D and suppliers.
    • Advance quality planning and quality assurance for critical materials.
  • Supplier Development & Audits:
    • Plan, coordinate, and conduct supplier audits to assess quality and manufacturing capabilities. Support the supplier qualification, surveillance, and development programs.
    • Define inspection criteria and test procedures based on development specifications and supplier agreements.
  • Complaint Resolution & KPIs:
    • Review and address supplier complaints, including escalation and resolution of systematic issues.
    • Develop, execute, and analyze supplier quality KPIs to report on quality issues, trends, and losses.
  • Global Initiatives & Negotiations:
    • Support global initiatives as requested and negotiate Corporate Standard Quality Assurance Agreements with suppliers.
    • Assist with the supplier selection process, including evaluation and development, in collaboration with Forward Sourcing and Category Managers.
Your Expertise:
  • Degree in Business Engineering, Mechanical Engineering, Chemistry, Physics, or a related field.
  • Several years of experience in supplier quality management, technical construction, or technical procurement.
  • In-depth knowledge of quality management principles and practices.
  • Proven experience in quality by design within a high-tech manufacturing environment.
  • Strong technical understanding, preferably in electronics, polymers, or mechanical processing.
  • Extensive experience in process optimization and quality management.
  • Proficiency in MS Office and SAP.
  • Business fluency in English.
  • Willingness to travel regionally and internationally as required.


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