Dental Patient Service Representative Specialist

5 days ago


KailuaKona, Hawaii, United States Hawai'i Island Community Health Center Full time
Job Description:

The Dental Patient Service Representative plays a vital role in the success of our dental clinic, providing exceptional patient care and support to ensure a smooth and efficient experience for our patients.

Key Responsibilities:

  • Greet patients and visitors entering the clinic, register new and returning patients, and schedule appointments
  • Collect payments from patients at check-in, post charges, and generate receipts
  • Update patient records, verify contact information, and communicate with patients and their families
  • Schedule/reschedule/cancel/verify new office appointments and return appointments

Requirements:

  • High school graduate or equivalent required; six months to one-year related experience and/or training preferred
  • Basic knowledge of general office procedures, including filing, copying, faxing, and computer skills
  • Ability to work effectively in a fast-paced environment, handle multiple tasks, and prioritize responsibilities
  • Excellent communication and interpersonal skills, with a focus on delivering exceptional customer service

Benefits:

  • Competitive salary: $45,000 - $55,000 per year, based on experience
  • Medical, vision, and dental insurance, plus pet insurance
  • Retirement plan and paid time off
  • Employee Assistance Program and other ancillary benefits


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