Customer Service Representative

2 days ago


Rochester, New York, United States Spectrum Full time

Spectrum

**Job Summary**

We are seeking a skilled Call Center Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their internet and phone services are running smoothly.

**Key Responsibilities:**

* Provide over-the-phone support and repair services to customers
* Use advanced diagnostic tools to troubleshoot technical issues
* Collaborate with internal support teams and field technicians to resolve complex issues
* Ensure customer satisfaction and loyalty through effective communication and problem-solving

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment

**Requirements:**

* High school diploma or equivalent required
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.**



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