Drive Your Potential as a Customer Service Associate

6 days ago


Birmingham, Alabama, United States The Hertz Corporation Full time

The Hertz Corporation seeks a dedicated and customer-focused Customer Service Associate to join their team. As a key representative of the company, this individual will be responsible for delivering exceptional customer service and ensuring seamless interactions with clients.

Salary: $16.00 per hour, based on industry standards and market conditions.

This role is perfect for individuals who possess excellent communication skills, a strong work ethic, and a passion for providing top-notch customer support. The ideal candidate will be able to work effectively in a fast-paced environment, handle multiple tasks simultaneously, and maintain a positive attitude under pressure.

Key Responsibilities:

  • Consult with customers to understand their needs and preferences.
  • Maximize revenue opportunities by offering products and services that meet customer requirements.
  • Ensure customer satisfaction through proactive problem-solving and effective conflict resolution.
  • Prepare vehicles for customer pick-up, including cleaning, inspecting for damage, fueling, and refilling fluids.

Requirements:

  • Strong oral and written communication skills.
  • Ability to work independently and as part of a team.
  • Basic computer skills and proficiency in using various software applications.
  • Good physical health and ability to lift up to 25 pounds.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Recognition and rewards for outstanding performance.
  • Flexible scheduling to accommodate changing business needs.

The Hertz Corporation offers a dynamic and supportive work environment, where employees are empowered to drive their potential and power their passion. If you're a motivated and customer-centric individual looking for a challenging and rewarding role, apply today



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