Regional Director of Events

5 days ago

Natick, Massachusetts, United States Level99 Full time
Job Title: Regional Director of Events

Level99 is seeking a highly motivated and experienced Regional Director of Events to join our team. As a key business leader, you will be responsible for developing, executing, and managing the Events sales channel for Level99.

Job Summary

The Regional Director of Events will oversee the Events business strategy across multiple units, including building a best-in-class Events & Group Sales team. You will lead the team in optimizing customer acquisition, event logistics coordination, and customer feedback/retention processes.

Key Responsibilities
  • Develop and execute an events sales strategy to reach and exceed annual sales and profit goals.
  • Manage and/or create sales campaigns that build lasting relationships with Level99 clients.
  • Build and lead an event sales team to gain new and repeat event clients across multiple locations.
  • Partner with Marketing to implement and spread the word about Level99 events.
  • Partner with Operations to build, manage, and iterate the 'Event Playbook' to facilitate ease of use and execution for different sizes and types of events.
  • Partner with the Operations and Culinary teams to continuously iterate on-brand food and beverage offerings that facilitate events and encourage incremental sales and repeat business.
  • Develop competitive analysis and consumer insights that identify new areas of opportunity and additional product offerings that drive event revenue.
  • Develop and direct sales strategies that engage with local and national organizations to network, build brand identity, and develop strategic relationships that build sales.
  • Create annual business plans and forecasts (sales, costs, org structure, capital) that support short and long-term event goals.
Requirements
  • Bachelor's Degree or above in sales, business, or a related field, or equivalent experience.
  • 5+ years of sales and event experience at a leadership level, participating in strategy development, annual execution of event sales business plans, and management of the sales and services teams.
  • Experience in immersive entertainment, hospitality, restaurant, or entertainment venue sales and operations.
  • Expert understanding of events revenue generation.
  • Experienced in marketing and event sales building programs that drive event revenue.
  • Expertise in developing and building sales teams, business development strategies, and relationship building through networking and community outreach.
  • Proven track record of sales results.
  • Strong leadership, communication, and negotiation skills.
  • Strong guest-facing communication skills.
  • Highly collaborative cross-functionally.
  • High energy and outgoing personality.
  • Strong communication and organizational skills.
  • Strong computer skills, particularly with Microsoft Office Suite (Word, Excel, PowerPoint) as well as having expert knowledge and experience with CRM/Sales Management/BEO platforms.
  • Ability to travel as necessary to execute on department goals and strategy.
  • Must have the ability to promote positive, fair, and ethical relations with all team members as an ambassador of the Level99 brand.
  • Exceptional verbal, written, and interpersonal skills.
  • Compassionate, empathetic, humble, respectful, and kind – very high emotional intelligence.
About Level99

At Level99, we are a first-of-its-kind destination for challenge-based entertainment, craft drinks, and scratch kitchen. We challenge players and up to 5 friends to compete and collaborate both physically and mentally in over 40 uniquely themed challenge rooms. Players are encouraged to work together to unlock additional rooms and rewards. If competition is more the players' style, they can face off against others in our variety of arena-style competitions. In between challenges, players can enjoy the dozens of locally produced art features while hydrating in the Night Shift Beer Hall with one of our craft drinks and shareable snacks. For a more authentic brewery dining experience, guests can visit the Night Shift Tap Room & Kitchen for a beverage and expertly prepared dish from our scratch kitchen.

We are currently seeking fun, smart, detailed, and customer-oriented team members who are committed to bringing this concept to life in Natick, MA. Learn more about us at https://www.level99.com/.

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