Delivery Expertise Trainer

4 days ago


Orlando, Florida, United States OneRail Full time

About the Opportunity

We are seeking an experienced Delivery Expertise Trainer to join our team and lead training initiatives for both internal staff and external clients.

Responsibilities Include:

  • New Hire Training: Design and facilitate a comprehensive onboarding program for new hires across various roles within OneRail.
  • Internal Training: Develop, deliver, and assess training for OneRail employees, focusing on service delivery, customer service skills, and OneRail platform knowledge.
  • Client Training: Create and conduct client-facing training sessions to ensure customers are knowledgeable about and comfortable with using the OneRail platform.

Education Requirements: Bachelor's degree in a relevant field such as education, instructional design, or business administration.

Preferred Qualifications: Experience working in the logistics, SaaS, or technology sectors, and proven expertise in customer service training and instructional design.

Salary Range: $70,000 - $90,000 per year

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