Customer Service Representative
2 days ago
We are seeking a skilled Customer Service Representative to join our team at GEICO. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure their needs are met.
Key Responsibilities:- Answer customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and helpful information to customers regarding their policies and benefits
- Make policy changes and updates as needed
- Upsell and cross-sell products and services to customers
- Meet or exceed performance metrics and quality standards
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, high-volume call center environment
- Strong problem-solving and analytical skills
- Ability to learn and adapt to new systems and processes
- Competitive salary and benefits package
- Opportunities for career growth and advancement
- Training and development programs to enhance skills and knowledge
- Collaborative and dynamic work environment
GEICO is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.
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Warner Robins, Georgia, United States HomeGoods Full time{"title": "Customer Service Representative", "content": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and...
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