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Customer Service Representative

2 months ago


Warner Robins, Georgia, United States Home Goods Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Part-Time Customer Service Cashier. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and supporting the growth of your career.

Key Responsibilities
  • Customer Service: Engage and interact with all customers, embodying customer experience principles and philosophy.
  • Store Environment: Maintain a clean and organized store environment, adhering to operational, merchandise, and loss prevention standards.
  • Merchandising and Sales: Accurately process and prepare merchandise for the sales floor, promoting credit and loyalty programs, and maintaining merchandising philosophy and standards.
  • Teamwork and Communication: Work effectively with peers and supervisors, providing and accepting recognition and constructive feedback.
  • Adaptability and Flexibility: Respond appropriately to changes in direction or unexpected situations, and participate in store recovery as needed.
Requirements
  • Customer Service Skills: Possess excellent customer service skills, with a focus on delivering a highly satisfied customer experience.
  • Communication and Organizational Skills: Possess strong communication and organizational skills, with attention to detail and the ability to multitask.
  • Flexibility and Adaptability: Able to work a flexible schedule to support business needs, and respond appropriately to changes in direction or unexpected situations.
  • Physical Demands: Capable of lifting heavy objects with or without reasonable accommodation.
Benefits

We offer a competitive starting pay range of $12.00 to $12.50 per hour, as well as a range of benefits, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more. Contact your TJX representative for more information.