Documentation Specialist

1 week ago


Richmond, California, United States Ocean Network Express, North America, Inc. Full time
Job Description

We are seeking a skilled Export Documentation Specialist to join our team at Ocean Network Express, North America, Inc. in Richmond.

The successful candidate will be responsible for the execution of the export documentation process, ensuring timely and accurate completion of tasks. They will also provide exceptional customer service, responding to customer inquiries and resolving issues in a professional manner.

This role requires strong organizational skills, attention to detail, and the ability to work independently with minimal supervision. The ideal candidate will have excellent communication skills, both written and verbal, and be able to effectively collaborate with internal and external stakeholders.

Key Responsibilities:

  • Execute export documentation processes efficiently and accurately
  • Provide exceptional customer service through prompt and courteous responses to inquiries
  • Collaborate with internal and external teams to resolve issues and improve processes

Requirements:

  • Bachelor's degree preferred
  • 0-2+ years' experience in export documentation or a related field
  • Strong organizational skills and attention to detail
  • Excellent communication and interpersonal skills

Salary Range:$45,000 - $65,000 per year, depending on experience



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