Food Service Specialist

2 weeks ago


St Petersburg, United States TradeWinds Island Resort Full time

Compensation Type:
Hourly

Company Overview:
TradeWinds Island Resort is a renowned destination that offers a unique blend of hospitality and leisure. Our resort is celebrated for its exceptional service and stunning beachfront location, making it a premier choice for travelers seeking relaxation and adventure.

Position Overview:
The Restaurant Server plays a vital role in delivering an outstanding dining experience to our guests. This position requires a commitment to providing attentive, courteous, and efficient service while ensuring guest satisfaction.

Key Responsibilities:

  • Maintain a friendly and welcoming demeanor towards all guests, management, and team members.
  • Understand the layout and operations of the restaurant, lounges, and room service.
  • Possess comprehensive knowledge of menu items and daily specials.
  • Attend to guests' food and beverage needs promptly and efficiently.
  • Clear tables of soiled dishes after each course to maintain cleanliness.
  • Utilize the Point of Sale (P.O.S) system effectively.
  • Handle cashiering duties, including closing checks and preparing end-of-shift reports.
  • Execute opening and closing procedures as per assigned duties.
  • Ensure tables and service areas are well-stocked and organized.
  • Keep beverages replenished for guests throughout their dining experience.
  • Manage the breakdown of trays with soiled dishes in accordance with established protocols.
  • Answer phone inquiries following company standards.
  • Proactively promote food, beverage, and special offers to guests.
  • Be knowledgeable about safety equipment and procedures.
  • Receive and deliver food and beverage orders while processing payments.
  • Strive to achieve overall guest satisfaction.

Qualifications:

  • High School diploma or equivalent; experience in hospitality is preferred.
  • Flexibility to work long hours as needed.
  • Ability to lift and carry items weighing up to 50 pounds.
  • Capability to stand for extended periods.
  • Skill in navigating the dining area while carrying trays.
  • Effective verbal and written communication skills.
  • Strong listening skills to address guest and employee concerns.
  • Ability to multitask and prioritize responsibilities effectively.
  • Maintain a professional appearance and adhere to grooming standards.
  • Commitment to safety and operational efficiency.
  • Willingness to assist in various hotel functions as needed.
  • Exhibit a warm and friendly attitude at all times.


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