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Site Operations Manager

2 months ago

New York, New York, United States LHH Full time
Job Summary

LHH is seeking a highly skilled and experienced Site Facilities Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our facilities, managing our on-site supervisors and service employees, and providing exceptional customer service to our clients.

Key Responsibilities
  • Operational Excellence: Develop and implement strategies to improve operational efficiencies, reduce costs, and enhance customer satisfaction.
  • Leadership and Management: Manage and motivate on-site supervisors and service employees to achieve high levels of performance and customer satisfaction.
  • Customer Service: Provide exceptional customer service to our clients, responding to their needs and concerns in a timely and professional manner.
  • Financial Management: Manage and control budgets, forecasts, and financial reports to ensure accurate and timely financial information.
  • Process Improvement: Identify areas for process improvement and implement changes to enhance productivity, efficiency, and quality.
  • Compliance and Risk Management: Ensure compliance with all relevant laws, regulations, and company policies, and identify and mitigate potential risks to the business.
  • Communication and Collaboration: Communicate effectively with internal and external stakeholders, including clients, employees, and senior management.
Requirements
  • Experience: Minimum 7-10 years of experience in facilities management or a related field.
  • Education: Bachelor's degree in a related field, such as business administration, facilities management, or a related field.
  • Skills: Strong leadership and management skills, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment.
  • Certifications: Valid driver's license and a company vehicle to travel from site to site.