Case Manager, SF HOME

4 weeks ago


San Francisco, California, United States Compass Sf Full time

About the Role:

The Case Manager provides supportive services to families who are experiencing or at risk of homelessness, with particular emphasis on housing and long-term financial stability.

This includes helping families find a place to live, supporting families in reaching their financial and educational goals, connecting families with services and resources, assisting with applications to permanent affordable housing, and stepping in to support families during crises.

Key Responsibilities:

  • Work with families to develop an individual action plan that will enable them to move towards long term stability.
  • Assess client needs and budget and develop an individualized housing search plan with each family.
  • Creatively and proactively identify and connect with landlords who are open to accepting rental subsidies.
  • Assist clients in completing housing applications, visiting units, communicating with landlords, and securing move-in funds.
  • Provide ongoing support to clients through office, phone, and community meetings, as well as periodic home visits.
  • Provide crisis intervention, community and support services, information and referral, family budget assistance, parenting support, job enhancement and support, housing assistance and support, and advocacy.
  • Maintain up-to-date and thorough client files.

Requirements:

  • CA Driver's License and ability to be approved as a Zipcar driver required.
  • Experience working with people in crisis.
  • Demonstrated understanding of issues facing homeless and low-income families.
  • Strong interpersonal skills, including relationship-building, networking, and ability to develop trusting relationships with a diverse set of individuals.
  • Demonstrated commitment to diversity, equity, inclusion and belonging work.
  • Strong computer skills with proficiency in Microsoft Suite of Programs (Outlook, Word, Excel, Power Point, etc.). Salesforce experience a plus.

Benefits:

  • Salary range: $25 - $30 per hour based on experience, languages spoken and education.
  • Paid time off: just under 4 weeks of vacation your first year, just under 5 in your second.
  • Insurance: health, dental and vision insurance are fully covered by Compass for employees and dependent children.
  • Retirement: after one year of work, Compass contributes an amount equal to 5% of your salary into a retirement account.

Compass Family Services is an Equal Opportunity Employer.


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