Customer Service Ambassador for Unique Entertainment Experiences

4 days ago


Gainesville, Florida, United States Dave & Buster Full time
About Our Company

Dave & Buster's is a one-of-a-kind entertainment destination where no two days are ever the same. Our unique environment offers a dynamic atmosphere where you can accommodate school or other jobs with flexible schedules and work alongside an awesome team of professionals.

Salary and Benefits

As a valued member of our team, you can expect a competitive salary ranging from $12 to $13.25 per hour, along with an attractive benefits package that includes medical, dental, vision, 401K, and FREE GAMES, among other perks.

Job Description

As a Captain, you will be the first point of contact for our guests, ensuring they have a positive and welcoming experience at Dave & Buster's. Your strong communication skills will guide guests through their Midway, retail, game rental, and dining experiences. You will also act as an initial point of contact for enforcing house policies and maintaining the safety and security of our unit.

Key Responsibilities
  • Deliver an unparalleled guest experience by combining food, drinks, and games in an ideal environment for fun.
  • Act as the initial point of contact for matters concerning safety and security in all areas, including the front door, viewpoints, Midway, bar areas, kitchen, back of house areas, dining areas, private event rooms, and restrooms.
  • Serve as an ambassador to the building, assisting guests with all requests and answering questions as needed.
  • Greets guests with a positive attitude and enthusiasm while performing multiple job functions.
  • Keep your immediate supervisor informed of all problems or unusual matters and take prompt corrective action where necessary.
  • Provide timely and accurate service while managing wait times and communicating information to guests, team members, and managers.
Requirements
  • Work days, nights, and/or weekends as required.
  • Work in environments with both hot and cold temperatures.
  • Work in noisy, fast-paced environments with distracting conditions.
  • Read and write handwritten notes.
  • Lift and carry up to 30 pounds.
  • Move about the facility and stand for long periods of time.
  • Walk or stand 100% of shift.
  • Reach, bend, stoop, mop, sweep, and wipe frequently.
What We Offer

We provide a dynamic and supportive work environment that fosters maximum team member morale, productivity, and efficiency. Our dress code requires you to look neat, clean, and professional at all times. You must be able to read and communicate in English and be at least 18 years old to apply.



  • Gainesville, Florida, United States Dave & Buster Full time

    Dave & Buster's is a unique entertainment destination offering an unparalleled Guest experience. As a Customer Service Ambassador, you will be the initial point of contact for Guests, providing a positive and welcoming impression of our venue. This role requires strong communication skills, enabling you to guide Guests through their Midway, retail, game...


  • Gainesville, Florida, United States Chowdhury and Hines Chicken Inc. Full time

    Be the Face of Chowdhury and Hines Chicken Inc.You are the first point of contact for our customers, setting the tone for their experience with our brand.Key Responsibilities:Provide exceptional customer service, ensuring a positive experience for every guest.Prepare and serve our world-famous food to the highest standards.Role-model our company culture,...

  • Customer Ambassador

    1 month ago


    Gainesville, Florida, United States Compass Group Careers Full time

    Job SummaryCompass Group Careers is seeking a Customer Ambassador to drive a hospitality environment by greeting guests, offering samples, touching tables, and leading guest-facing marketing and wellness programs.Essential Duties and Responsibilities:Greets every customer and interacts in a manner to ensure a high level of hospitality.Greets all team members...


  • Gainesville, Florida, United States Smashburger Full time

    Smashburger Job OpportunityWe are seeking a skilled and enthusiastic individual to join our team as a Guest Service Expert at Smashburger. As a key member of our restaurant staff, you will be responsible for delivering exceptional customer service and ensuring a positive dining experience for our guests.Key Responsibilities:Provide Gold Standard service to...


  • Gainesville, Florida, United States Ric Hansen - State Farm Agent Full time

    Customer Service Representative RoleAs a vital member of the Ric Hansen State Farm team, you will play a crucial role in our daily business operations and customers' success. You will grow our agency through meaningful client relationships and act as a liaison between customer needs and agency departments. You will improve the lives of our customers by...


  • Gainesville, Florida, United States Circle K Full time

    Customer Service RepresentativeCircle K is seeking a skilled Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide prompt and courteous customer service, resolving...


  • Gainesville, Florida, United States Nothing Bundt Cakes Full time

    Be a Part of Something SweetAt Nothing Bundt Cakes, we're on a mission to spread joy and make every celebration sweeter. As a Guest Service Representative, you'll play a vital role in creating unforgettable experiences for our guests. Whether it's helping them choose the perfect cake for their special occasion or simply being a friendly face in our bakery,...


  • Gainesville, Florida, United States Ric Hansen - State Farm Agent Full time

    Job OverviewRic Hansen - State Farm Agent is seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative.Key ResponsibilitiesEstablish and Maintain Customer RelationshipsBuild and nurture strong relationships with clients to ensure their needs are met and exceeded.Respond to customer inquiries and concerns...


  • Gainesville, Florida, United States State Farm Insurance Full time

    At State Farm Insurance, we’re looking for a skilled Customer Relations Representative to join our team!As a Customer Relations Representative, you will be responsible for:• Assist customers with their insurance needs• Provide exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions• Process policy...


  • Gainesville, Florida, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier & Front End Services associate at Walmart. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent...


  • Gainesville, Florida, United States Circle K Full time

    Key Responsibilities:As a Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. This includes ringing up sales on the cash register, operating the fuel console and lottery machine, and ensuring the store facilities and equipment are...


  • Gainesville, Florida, United States Wingstop Full time

    Delivering World Class Service at WingstopAs a Guest Service Team Member at Wingstop, you will be responsible for providing authentic, positive, and genuine experiences to our guests. This includes interacting with guests by greeting them, answering the phone, taking and delivering orders, and acting as the face and voice of Wingstop.Key...

  • Game Day Ambassador

    4 weeks ago


    Gainesville, Florida, United States AEG Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Game Day Ambassador. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring a memorable experience for all who attend our events.Key ResponsibilitiesAct as a game day ambassador for the...

  • Fitness Ambassador

    2 weeks ago


    Gainesville, Florida, United States Planet Fitness - Gainesville, FL Full time

    Job SummaryAs a Fitness Ambassador at Planet Fitness - Gainesville, FL, you will be responsible for creating a positive start to the day and the overall member experience through customer service excellence directed toward valued members, prospects, and guests. This role involves assisting new members in achieving their fitness goals by designing a simple...


  • Gainesville, Florida, United States Buffalo Wild Wings Full time

    Join Us as a Member of Our Dynamic Team!At Buffalo Wild Wings, we're on a mission to provide an exceptional dining experience for sports fans. As a Hospitality Ambassador, you will play a vital role in ensuring our guests receive top-notch service.Key Responsibilities:Manage takeout orders and facilitate smooth transactions for our guests.Deliver a warm...


  • Gainesville, Florida, United States Oak Hall School Full time

    We are seeking a dedicated and enthusiastic individual to join our team as a Youth Program Ambassador at Oak Hall School in Gainesville, FL. As a key member of our Extended Day Program, you will play a vital role in providing a safe and engaging environment for our students from age 3 through 8th grade.The ideal candidate will possess excellent communication...


  • Gainesville, Florida, United States MP Equipment, LLC Full time

    Job Title: Customer Experience SupervisorJob Summary:We are seeking a highly skilled Customer Experience Supervisor to join our team at MP Equipment, LLC. As a key member of our service operations team, you will be responsible for planning, directing, and carrying out service activities to meet customer needs.Key Responsibilities:Lead and train field service...


  • Gainesville, Florida, United States CarMax Full time

    About the RoleCarMax is seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. In this role, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our customers throughout their car-buying journey.Key ResponsibilitiesProvide personalized support to customers,...


  • Gainesville, Florida, United States MP Equipment, LLC Full time

    Job DescriptionMP Equipment, LLC is seeking a highly skilled Customer Experience Supervisor to join our team in Gainesville, GA. As a key member of our service operations team, you will be responsible for planning, directing, and carrying out service activities to meet customer needs.Key Responsibilities:Lead and train field service team members to provide...


  • Gainesville, Florida, United States Cabela's Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a CLUB Customer Service Outfitter at Cabela's. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, promoting the benefits of our CLUB membership, and executing operational and compliance programs.Key...