Customer Experience Ambassador

4 weeks ago


Gainesville, Florida, United States Smashburger Full time
Smashburger Job Opportunity

We are seeking a skilled and enthusiastic individual to join our team as a Guest Service Expert at Smashburger. As a key member of our restaurant staff, you will be responsible for delivering exceptional customer service and ensuring a positive dining experience for our guests.

Key Responsibilities:
  • Provide Gold Standard service to each guest, ensuring their needs are met and exceeded.
  • Stay knowledgeable about our menu items and be able to make recommendations and answer questions.
  • Process transactions accurately and follow cash handling procedures.
  • Personalize food delivery to each guest, ensuring their meal is prepared to their liking.
  • Visit tables after food delivery to ensure guests have everything they need and are satisfied with their meal.
  • Maintain a clean and organized restaurant environment at all times.

We are committed to providing a positive and supportive work environment for our team members. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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