Business Systems Consultant

13 hours ago


Lakewood, Washington, United States Brown and Caldwell Full time

We are seeking a Business Systems Consultant to join our Project Delivery Systems team at Brown and Caldwell. In this role, you will work closely with the Project Delivery Systems Leader to manage project delivery tools and systems, focusing on improving operational efficiency.

As a Business Systems Consultant, you will deliver insights into system capabilities to support key decisions and provide operational support and delivery of business systems. This includes validating business processes, identifying and resolving system issues, providing support and education to internal users, and participating in the governance of changes to systems.

Key responsibilities include:

  • Validating business processes and management of systems and tools to meet organizational needs
  • Identifying, diagnosing, and supporting resolution of bugs and issues within the system
  • Providing support and education to internal users
  • Creating, managing, and prioritizing user stories and product backlog items
  • Participating in and/or leading grooming and testing of user stories with business owners
  • Documenting processes, creating user guides, and communicating updates clearly
  • Identifying opportunities for enhancements to improve workflows and processes, driving continuous improvement initiatives by partnering with users, stakeholders, and leadership
  • Partnering with the department to govern changes to systems, including defining system requirements, testing system changes, and managing the roll-out of new system features
  • Providing regular updates to leadership
  • Creating and maintaining business process workflows

A B.S. in computer science, information technology, project management, business, or a related field, or 3-5 years of related experience as a Business Analyst, Product Owner, and/or Project Manager in a high-performance and dynamic team environment is required. A basic working knowledge of project management principles and business operations, in consulting, engineering, or a related industry, is also necessary.

This position requires a salary range of $106,000 - $145,000, depending on location and experience.



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