Service Excellence Associate

2 weeks ago


Honolulu, Hawaii, United States Express Employment Professionals of Hawaii Full time

Hawaii Healthcare Support Specialist

We are seeking a skilled Customer Service Representative to join our team at Express Employment Professionals of Hawaii. As a vital member of our team, you will provide information on eligibility, benefits, and provider services to customers. Your role will involve resolving inquiries, documenting calls, and ensuring every customer interaction meets our high service standards.

Key Responsibilities:

  • Assist members and providers with questions on eligibility, benefits, and services.
  • Collaborate with Customer Service Supervisors/Managers to complete additional tasks and achieve customer satisfaction.

Benefits and Perks:

  • Enjoy a competitive salary of $21/hour, with opportunities for growth and development.
  • Take advantage of our comprehensive benefits package, including Medical, Dental, and Vision, along with Wellness programs.
  • Accrue 401K + Match and PTO (up to 30 days).
  • Participate in community/volunteer leave and other company-sponsored programs.

If you have 1+ year of experience in customer service or administrative roles and possess strong computer skills and proficiency in Microsoft Excel, we invite you to apply.



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