Site Reliability Engineer

4 days ago

Cincinnati, Ohio, United States Fifth Third Bank, N.A. Full time
About the Role

We are seeking a highly skilled Site Reliability Engineer to join our team at Fifth Third Bank, National Association. As a Site Reliability Engineer, you will play a critical role in designing and implementing reliability-oriented solutions using modern engineering tools and Agile practices.

Key Responsibilities
  • Implement and maintain reliability solutions while continuously improving the quality of our technical products and services.
  • Follow industry and organizational best practices and standards of site reliability, and help to lead company communities of practice to continuously refine and communicate them.
  • Champion a culture of continuous improvement.
  • Achieve operational excellence by optimizing and automating processes and designing high-quality, resilient, reliable, and supportable solutions.
  • Keep up with technology trends and innovations in reliability engineering.
  • Provide operational support and expert-level troubleshooting for the company's products and services.
  • Maintain appropriate controls and documentation to ensure compliance with all company and regulatory requirements.
  • Provide coaching, mentoring, and/or training as needed to other members of the company's engineering community.
  • Provide technical leadership and guidance related to reliability to one or more Agile teams.
  • Actively foster a culture of engineering excellence across engineering teams and communities of practice.
  • Help to define the long-term vision for Site Reliability Engineering, and help to lead the technical execution towards that vision.
  • Build and maintain strong working relationships with operations and engineering teams across the IT organization.
  • Seek opportunities for re-use and collaboration across teams to improve processes and capabilities that exceed the scope of a single team.
  • Operate as a trusted advisor, establishing yourself as a company-wide go-to resource for specific technologies, topics, or domains.
  • Actively identify and sponsor internal talent and assist with recruiting and evaluation of external talent.
Requirements
  • Bachelor's degree in a relevant technology field or equivalent combination of education and work experience.
  • Ten+ years of technology experience in a combination of engineering, architecture, and/or management roles.
  • Excellent problem-solving and communication skills.
  • Ability to effectively communicate with and influence key stakeholders across the enterprise, at all levels of the organization.
  • Willingness to work in a highly-collaborative environment.
  • Advanced understanding and significant experience with modern software development practices, tools, and/or hardware technologies.
  • Strong understanding of IT security best practices.
  • Deep expertise in one or more technical and/or functional domains relevant to the position.
  • Demonstrated ability to lead teams and organizations in the delivery of strategic and complex technical initiatives.
  • Technical skills per the specific position's requirements.
About Fifth Third Bank, National Association

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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