Current jobs related to Client Engagement Specialist - Irving, Texas - Epsilon

  • Research Engagement Specialist

    1 week ago

    Irving, Texas, United States Gartner Full time

    About GartnerGartner is a global market leader in research and advisory services, delivering actionable insights to help businesses make informed decisions.Our team is composed of diverse individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations.Job SummaryWe are seeking a...

  • Research Engagement Specialist

    4 weeks ago

    Irving, Texas, United States Gartner Full time

    About GartnerGartner is a global market leader in research and advisory services, delivering actionable insights to help businesses make informed decisions.We partner with C-suite executives across industries to provide market research and best practices, enabling them to address their business-critical priorities through data-driven research.About the...

  • Research Engagement Specialist

    3 weeks ago

    Irving, Texas, United States Gartner Full time

    About GartnerGartner is a global market leader in research and advisory services, delivering actionable insights to help businesses make informed decisions.We partner with C-suite executives across industries to provide market research and best practices, enabling them to address their business-critical priorities through data-driven research.About the...

  • Client Support Specialist

    1 month ago

    Irving, Texas, United States Qonten Full time

    Job DescriptionAt Qonten, we are seeking a highly skilled Client Support Specialist to join our team.Key Responsibilities:Develop and implement programs and systems to increase business development and customer satisfactionEngage in strategic coordination with customers across online platformsOversee employee training, curriculum, and workflowProvide...

  • Bilingual Client Support Specialist

    2 months ago

    Irving, Texas, United States Staff My Agency Full time

    Become a Part of Our Dynamic TeamWe are excited to announce an opening for a Bilingual Client Support Specialist at Staff My Agency. We welcome individuals who may not have prior experience in the insurance sector, as we offer comprehensive training for candidates who demonstrate the right attributes.If you are enthusiastic about engaging with customers,...

  • Client Resolution Specialist

    3 days ago

    Irving, Texas, United States Diagnostic Clinic Medical Group Full time

    Job Summary: The Client Resolution Specialist is a key role at Diagnostic Clinic Medical Group, responsible for handling complex client-related issues and providing expert-level resolution to claims and customer service inquiries. This position requires strong communication and problem-solving skills, as well as the ability to work independently and as part...

  • Client Billing Specialist

    7 days ago

    Irving, Texas, United States Grace Hill Full time

    At Grace Hill, we are seeking a skilled Client Billing Specialist to join our team. As a Client Billing Specialist, you will be responsible for the billing of trade customer balances, dispute management, and account reconciliations. You will take a client service approach to ensuring customers experience positive interactions with our accounting team.The...

  • Client Support Specialist

    4 weeks ago

    Irving, Texas, United States Collabera Full time

    Job OverviewCollabera is seeking a highly skilled Client Support Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesUtilize securities-related regulatory precepts and practices to review, analyze, and...

  • Client Resolution Specialist

    1 week ago

    Irving, Texas, United States GuideWell Full time

    Job SummaryThe Client Resolution Specialist plays a critical role in resolving complex client-related issues and providing expert-level support to customers. This position requires strong communication and problem-solving skills, as well as the ability to work independently and as part of a team.Key ResponsibilitiesProvide standard client support, including...

  • Community Engagement Specialist

    2 weeks ago

    Irving, Texas, United States APEX Service Partners Full time

    Community Engagement ManagerApex Service Partners is seeking a dynamic and strategic Community Engagement Manager to join our team. As a key member of our Partner Services team, you will play a pivotal role in shaping our community engagement strategy and driving brand awareness across the country.Key Responsibilities:Develop and execute a comprehensive...

  • Customer Engagement Specialist

    2 weeks ago

    Irving, Texas, United States Millennium Events Management Full time

    Job Title: Customer Engagement RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Engagement Representative. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences and driving business growth through effective relationship-building and...

  • Client Success Advocate

    2 weeks ago

    Irving, Texas, United States Gartner Full time

    About the Role:The Client Success team at Gartner follows a Client for Life Philosophy, ensuring every client receives value far exceeding their investment. As a Client Success Partner, you will be responsible for building and managing relationships with clients, understanding their business priorities, and identifying opportunities to support their...

  • Client Director, GTS

    3 weeks ago

    Irving, Texas, United States Gartner Full time

    Unlock Your Potential as a Client Director at GartnerAre you a seasoned sales professional looking for a new challenge? Do you have a passion for delivering exceptional client experiences and driving business growth? We're seeking a talented Client Director to join our team at Gartner, a global leader in research and advisory services.Key...

  • Finance Associate

    1 week ago

    Irving, Texas, United States GuideWell Full time

    Job SummaryWe are seeking a highly skilled Finance Associate to join our team as a Client Account Specialist. In this role, you will be responsible for handling all client account bank reconciliation, premium reconciliation, and client funding functions.Key Responsibilities:Organize and enter payablesPrepare billing setups and monthly invoicingProcess client...

  • Client Success Partner

    2 weeks ago

    Irving, Texas, United States Gartner Full time

    About the Role:The Client Success team at Gartner is dedicated to delivering exceptional customer service and driving client retention. As a Client Success Partner, you will be responsible for building and managing relationships with senior C-level executives and junior professionals across various business functions and companies.Key...

  • Client Success Associate

    1 month ago

    Irving, Texas, United States Gartner Full time

    About the RoleThe Client Success team at Gartner follows a Client for Life Philosophy, ensuring every client receives value far exceeding their investment. As a Client Success Associate, you will be responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products used by large client teams.Key...

  • Payment Specialist

    2 weeks ago

    Irving, Texas, United States Railpros Full time

    Job Title: Payment SpecialistAt RailPros, we are seeking a highly skilled Payment Specialist to join our team. As a Payment Specialist, you will play a critical role in ensuring the timely and accurate processing of payments from clients.Key Responsibilities:Review and match remittances from clients to the corresponding invoices within 24 hours of cash...

  • Kafka Operations Specialist

    2 weeks ago

    Irving, Texas, United States Resource Informatics Group Full time

    Kafka Operations SpecialistJob Summary: We are seeking a highly skilled Kafka Operations Specialist to join our team at Resource Informatics Group. The ideal candidate will have expertise in Kafka operations and administration, as well as experience with Linux environments and Bash scripting. The successful candidate will lead triage sessions with multiple...

  • Client Success Associate

    2 months ago

    Irving, Texas, United States Gartner Full time

    About the Role:The Client Success team at Gartner follows a Client for Life Philosophy, ensuring every client receives value far exceeding their investment. As a Client Success Associate, you will be responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products used by large client teams.Key...

  • Client Success Partner

    3 weeks ago

    Irving, Texas, United States Gartner Full time

    Job SummaryWe are seeking a highly skilled Client Success Partner to join our team at Gartner. As a Client Success Partner, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our services.Key ResponsibilitiesDevelop and execute client engagement strategies to drive client...

Client Engagement Specialist

2 months ago

Irving, Texas, United States Epsilon Full time
Job Overview

Epsilon is on the lookout for a dedicated Sales Development Representative with a background in Data Sales, Marketing Agencies, or MarTech/SaaS sales to become a vital part of our Business Development team. In this position, you will receive training from industry experts and contribute to a company renowned for its leadership in modern marketing.

As a Sales Development Representative, you will collaborate with the Unified Sales Team to address both business and technical challenges faced by potential clients. Your role will involve identifying and understanding customer objectives and hurdles, positioning Epsilon's marketing solutions as the optimal choice. You will create tailored presentations and demonstrations that showcase customer value while managing a diverse range of professional client relationships.

Key Responsibilities:

  • Identify new sales opportunities through inbound lead follow-up and proactive outreach via calls and emails.
  • Assess customer needs and requirements, aligning them with Epsilon's offerings.
  • Conduct research on accounts, pinpointing key stakeholders and generating interest.
  • Collaborate with sales executives to further develop and close qualified opportunities.
  • Maintain and grow your prospect database within your designated territory.
  • Work with internal partners to create networking opportunities.
  • Engage with targeted accounts and upsell clients where appropriate.
  • Partner with Sales Directors, Subject Matter Experts, and Account Managers to formulate strategic sales approaches.
  • Ensure effective follow-up by collaborating with Sales Directors, providing necessary information and action items.
  • Manage inbound, unsolicited prospect inquiries and convert them into qualified opportunities.
  • Address and overcome objections from prospective customers to resolve their business challenges.

Compensation: Competitive salary range of $50,000 to $55,000.

About Epsilon: Epsilon is a global leader in advertising and marketing technology, integral to Publicis Groupe. Our solutions empower clients to leverage their first-party data for effective multi-channel campaigns, demonstrating clear outcomes. With decades of experience, we assist top brands in personalizing customer experiences through innovative technology and services. Our extensive capabilities process over 400 billion consumer actions daily, backed by numerous patents in proprietary technology.

Our Core Values: At Epsilon, we uphold five core values that shape our culture and guide our commitment to delivering value:

  • Integrity: We act transparently and with the courage to do what is right.
  • Collaboration: We believe teamwork is essential for unlocking our full potential.
  • Innovation: We drive the market with impactful ideas that yield significant results.
  • Respect: We celebrate diversity and foster a culture of inclusion.
  • Accountability: We trust each other to take ownership and achieve shared goals.

Employee Benefits: Epsilon offers a comprehensive benefits package designed to prioritize the well-being of our employees and their families, including:

  • Flexible Time Off: Generous time-off policies and paid holidays.
  • Health Coverage: Comprehensive health insurance options.
  • Family Support: Parental leave, childcare assistance, and adoption support.
  • Professional Development: Opportunities for growth and tuition assistance.

Epsilon is an Equal Opportunity Employer: We are committed to creating a diverse environment and are proud to be an equal opportunity employer. We do not discriminate based on any protected characteristic.