Front Desk Associate Manager

3 weeks ago


Des Plaines, Illinois, United States The Rose Hotel by Hilton Full time
About the Role:

We are seeking a highly motivated Front Desk Associate Manager to join our dynamic team at Chicago Marriott Naperville. In this role, you will be responsible for providing exceptional service to our guests and ensuring the smooth operation of our front desk area.

The estimated salary for this position is $48,000 - $58,000 per year. If you have excellent communication skills, a strong work ethic, and a passion for delivering outstanding service, we encourage you to apply.

Key Responsibilities:
  • Manage the front desk area, including handling guest check-in and check-out procedures
  • Process guest requests and respond to inquiries in a timely and professional manner
  • Maintain accurate records and handle cash transactions efficiently
  • Work closely with other departments to ensure seamless operations

Requirements:
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and multitask effectively

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