Pharmacy Manager Local Specialty
2 weeks ago
Customer Experience:
Our ideal candidate will ensure that department personnel provide exceptional service and information, while being courteous, friendly, and efficient. They will respond to customer inquiries and complaints, maintaining and improving the overall image of the pharmacy department.
Operations:
The successful candidate will manage the operation of the pharmacy department, improving prescription numbers, pharmacy sales, profit, and image through accurate filling of prescriptions and providing courteous and efficient service to customers.
Responsibilities:
- Manage the pharmacy department's daily schedule of activities.
- Plan and schedule pharmacy staffing in adherence with budgeting guidelines.
- Prepare, submit, and file various reports and records required by the company and government agencies.
- Work with the Registered Manager, Local Specialty Pharmacy, to solicit third-party prescription business and pursue opportunities to grow Walgreens' Specialty businesses.
- Assist the RMGO by collaborating with internal strategic account management to deepen the relationship with the health system for overall growth of business at the site and within Walgreens.
- Implement department organization structure through proper hiring and placement, transferring of personnel, scheduling of work, assignment of responsibility, delegation of authority, promotion of personnel, layoffs, recalls, or effectively recommending the same.
- Maintain and improve performance of the department through the building of employee morale and motivation, rewards employees, and addresses employee complaints where appropriate.
- Utilize Constructive Discipline policy to ensure compliance with state and federal laws by pharmacy department personnel.
- Assure EEO compliance through equity, consistency, and fairness; prevent workplace harassment; uphold the Open Door policy, assuring no retaliation; communicate openly and honestly to employees at all times.
- Supervise pharmacy department team members to assure performance of required functions and adherence to company policies and procedures.
- Ensure proper licensure of all pharmacy department personnel.
- Confirm pharmacy department employees are trained on all required functions regarding payer and pharmaceutical contractual requirements.
- Reaffirm with all pharmacy department personnel, on a regular basis, their obligations regarding the dispensing of prescriptions only in good faith.
Requirements:
- BS in Pharmacy or Pharm D Degree from an accredited educational institute.
- Current pharmacist license in the states within the district (or willing to obtain in 1 year) per district guidelines.
- At least 1 year pharmacy experience including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance.
- Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
- Has completed specialized training regarding medication and disease state or has sufficient practical experience that is necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).
Preferred Qualifications:
- Supervisory experience planning, organizing, and directing the work of pharmacy staff, preferably at a local specialty pharmacy.
- Overall score of Exceeds Expectations for the most recent performance review period and an overall score of Achieving Expectations for the earliest review period.
- At least 6 months pharmacy experience with Walgreen Co.
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