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Electro-Mechanical Field Service Specialist

2 months ago

Ontario, California, United States Tek84 Inc. Full time
Job Overview

TEK84 stands at the forefront of advanced security solutions, specializing in the development of high-technology products for screening and surveillance. With over two decades of innovation, we have led the way in ultra-low-dose x-ray imaging technology, providing critical tools for detecting weapons, explosives, drugs, and other illicit items. Our recent product launch has further fueled our growth trajectory.

We are currently seeking an Electro-Mechanical Field Service Specialist to enhance our dynamic technical service team.

Key Responsibilities:
  • Oversee the installation, repair, and maintenance of x-ray screening systems at client sites.
  • Configure and evaluate Windows-based control systems.
  • Support troubleshooting of production equipment, both on-site and remotely.
  • Travel extensively to client locations to deliver essential service and support.
  • Manage travel arrangements to fulfill job assignments efficiently.
  • Document all expenses using a company-issued credit card.
  • Generate comprehensive service reports utilizing CRM software.
  • Maintain accurate test procedures and documentation.
  • Perform additional tasks as required while in the field.
Qualifications:
  • A minimum of 3-5 years of relevant experience, ideally with x-ray technology.
  • Proficient in reading schematics and using electronic testing equipment, such as oscilloscopes and multimeters.
  • Experience with standard hand and power tools.
  • Willingness to travel primarily within the United States.
  • Possession of a valid driver's license and a clean driving record.
  • Ability to pass background checks.
  • Exceptional customer service skills are essential.
  • Self-motivated, reliable, and capable of working independently.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Physical capability to lift up to 50 lbs.

This is a full-time position requiring domestic travel within the United States, typically involving four days on the road during the work week, with weekends spent at home.

TEK84 offers a comprehensive benefits package, including medical, dental, vision, life insurance, paid vacation, and sick leave.

TEK84 is committed to fostering an inclusive workplace and adheres to all applicable laws regarding nondiscrimination in employment.

For more information about our innovative products and company, please visit our website.