Retail Operations Assistant

2 days ago


Galveston, Texas, United States Hibbett Sports Full time
Job Summary

The Manager in Training is a key role in our store operations, responsible for assisting the Store Manager in overseeing daily activities and ensuring exceptional customer service. This position is ideal for individuals with a passion for retail and a desire to develop leadership skills.

Key Responsibilities
  • Assist the Store Manager in controlling store assets and maintaining a high level of customer satisfaction.
  • Collaborate with the Store Manager to establish action plans to achieve departmental and store-wide goals.
  • Supervise employees in the absence of the Store Manager and ensure that all responsibilities and standards are met.
  • Provide guidance and support to employees and customers in all departments.
  • Monitor inventory, sales statistics, and expenses to ensure profitability.
  • Direct staff to ensure each department's responsibilities and standards are completed.
  • Communicate with the Store Manager regarding inventory movement and customer trends.
  • Ensure quality customer service is maintained and promote a positive store environment.
Requirements
  • 1-3 years of customer service experience in a retail environment.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Strong attention to detail and ability to handle precision tasks.
  • Team-player with a passion for outstanding customer service and selling merchandise.


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