Front of House Associate
3 weeks ago
We are seeking a highly skilled and enthusiastic Front of House Associate to join our team at Relive Health - Empire Portfolio Group. As the first point of contact for our clients, you will be responsible for creating a welcoming and professional atmosphere in our wellness center.
Responsibilities- Welcome clients on arrival and ensure appointments are taken in a timely manner.
- Maintain cleanliness of the reception area and ensure a safe and healthy environment for clients.
- Manage client accounts by obtaining, recording, and updating personal and financial information.
- Help achieve business and performance goals for the center by providing exceptional customer service and promoting our services.
- Maintain confidentiality of client information and adhere to HIPAA regulations.
- Liaise with administrative and medical team members to ensure seamless communication and collaboration.
- Accurately use online booking systems to schedule appointments and manage client bookings.
- High School diploma or equivalent required; Bachelor's degree preferred.
- 1-2 years' experience working in a Medspa facility or wellness center required.
- Bilingual Spanish (fluent written and spoken) preferred.
- Excellent communication and listening skills required.
- Excellent computer skills required, including proficiency in online booking systems.
- Ability to work well under pressure with minimal supervision and multitask effectively.
This role requires standing, walking, bending, and kneeling daily. The employee must be able to move quickly to respond to client needs and work in a fast-paced environment.
Compensation$18-$20 per hour, plus benefits and opportunities for professional development.
About Relive Health - Empire Portfolio GroupWe are a leading provider of anti-aging and wellness services, with a mission to help people take control of their healthspan through personalized wellness products and services. Our team is passionate about delivering exceptional customer service and promoting a healthy and happy lifestyle.
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