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Event Service Specialist

2 months ago


Fort Worth, Texas, United States Fort Worth Hispanic Chamber of Commerce Full time

Job Title: North Club Server

Job Summary:

We are seeking a highly skilled and experienced Club Server to join our team at the Fort Worth Hispanic Chamber of Commerce. As a Club Server, you will be responsible for delivering exceptional hospitality and promoting positive guest interactions while serving guests in a friendly and efficient manner.

Key Responsibilities:

  • Respond to guests' needs and requests in a timely and professional manner.
  • Have complete knowledge of all menu items, production specs, ingredients, cooking times, and presentation.
  • Have a complete knowledge of available beer, wine, and cocktails.
  • Show knowledge of arena FAQs, including event, parking, and ticketing information.
  • Deliver professional, courteous, and efficient service to guests.
  • Thoroughly complete all station set-up and breakdown responsibilities.
  • Present guests with check and settle payment in a timely manner.
  • Understand responsible alcohol service and sanitation and food safety.
  • Perform other duties as assigned.
  • Adhere to all cash handling standards.

Requirements:

  • Must be a minimum of 18 years of age.
  • 1-2 years of experience as a server in an upscale restaurant.
  • Previous arena experience preferred but not required.
  • Ability to multi-task.
  • Strong attention to detail and proven customer service skills.
  • Exceptional organization and prioritization.
  • Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors.
  • Ability to lift, push, and pull up to 40lbs.
  • Flexible schedule, including nights, weekends, and holidays.
  • Possess excellent written and verbal communication skills.

Physical Demands:

The ideal candidate will be able to work in a fast-paced restaurant setting approximately 30 to 40 hours per week. Entire shifts will be spent on feet or walking around the concourse. Fast-paced work in the club will be necessary, exerting up to 40lbs of force. Delivering orders will need to be done quickly and efficiently. Pushing a cart is required and can sometimes be heavy. Bending and lifting will be required regularly to deliver orders and complete sidework.

Equal Opportunity Employer:

The Fort Worth Hispanic Chamber of Commerce is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.