Product Information Specialist

3 weeks ago

Kansas City, Missouri, United States Milbank Manufacturing Full time
Job Description

As a Product Information Specialist at Milbank Manufacturing, you will play a crucial role in managing and maintaining the company's product data model. This involves ensuring that the data aligns with industry standards in the electrical sector, as well as with retail and Milbank's own data standards.

The successful candidate will be responsible for providing support for various software solutions used by marketing, sales, and data teams for various business channels nationwide. This includes working closely with positions responsible for upholding standard work and processes related to setting up and maintaining items in Milbank's ERP system (IFS).

Key Responsibilities:

  • Ensures that inRiver PIM data flows through the PIM software in a timely manner.
  • Executes a structured approach to the collection, creation, and maintenance of master product data through Product Information Management.
  • Verifies that ERP content uploaded to PIM from ERP meets standards based on the inRiver Data Model(s).
  • Ensures that product data for all published channels flows through the defined workflows in a timely manner.

Product Data Audits:

  • Audits the published data to verify that it is current and synchronized in each output channel in inRiver, IDW, Trade Service, Web, Print, Content Store, etc.
  • Maintains and monitors images and customer drawings for published products to ensure URL links are intact and functioning properly.
  • Submits engineering change requests for creation of rendered product images and customer drawings.
  • Audits data at distribution/branch websites and e-commerce partners.
  • Develops and runs data audit reports for ERP product data and PIM product data to maintain compliance and completeness on a regularly scheduled basis.
  • Monitors and corrects any product data issues that arise on Milbankworks.com, IDW, trade service, print, and/or additional content channels.
  • Performs regular data maintenance, including updating records, forms, marketing lists, etc.
  • Creates, reviews, and approves product master change requests to ensure accuracy of data attributes.

Continuous Improvement:

  • Assists in the implementation of lean, change management, culture transformation, and policy deployment principles and tools in the area of responsibility.
  • Works cooperatively with others to implement best practices leading to improvements throughout the organization.
  • Establishes and works toward aggressive performance goals.
  • Utilizes resources, internally and externally, to enhance learning for self and workforce.

Lean Enterprise:

  • Establishes and utilizes frameworks and systems, including tools such as visual management, problem-solving, standard work, and kaizen.
  • Adheres to and promotes the HR Pledge.
  • Cooperates and commits in a team environment to achieve goals and deliverables.
  • Resolves difficult or complicated challenges using the problem-solving process.
  • Actively embraces our core principles.

Competencies:

  • Communication: Oral Communication – Speaks clearly and persuasively in positive and negative situations, demonstrates group presentation skills, and conducts meeting and training seminars to company and rep personnel at all levels of expertise.
  • Planning and Organization: Ability to understand business goals of the corporation and translate into short-term and long-term actions for self and department.
  • Computer and Software Skills: Proficient (above average) in all Microsoft suite applications, corporate ERP systems, and Product Information Management (PIM) software.

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