Hotel Front Desk Associate

4 weeks ago


Ogden, Utah, United States Hilton Garden Inn Ogden Utah Full time
Hotel Front Desk Clerk Job Description

Welcome to the Hotel Front Desk Clerk position at Hilton Garden Inn Ogden, where we're seeking a friendly and enthusiastic individual to provide exceptional customer service to our guests. As the face of our hotel, you'll be the first point of contact for our visitors, ensuring a warm and welcoming experience from the moment they arrive.

Key Responsibilities:
  • Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Check in and out guests, process payments, and handle room assignments with accuracy and efficiency.
  • Assist guests with luggage, send faxes or emails, and promote our hotel amenities to enhance their stay.
  • Work collaboratively with the hospitality team to ensure seamless operations and exceptional guest experiences.
Requirements:
  • 18+ years of age
  • Ability to stand for long periods of time
  • Good written and verbal communication skills

No experience is required for this entry-level role. If you're a naturally outgoing person who enjoys interacting with guests from diverse backgrounds, we encourage you to apply. Our competitive pay, starting at $13.50/hour, and fantastic benefits make this a great opportunity to launch your hospitality career.

Hilton Garden Inn Ogden offers a prime location, with easy access to I-15, restaurants, and entertainment. Our indoor pool and whirlpool provide a relaxing oasis for our guests, while our proximity to Snowbasin makes it easy to explore the great outdoors. As a member of the Hilton family, we're proud to offer a supportive and inclusive work environment that values our team members' growth and development.

A typical day as a Hotel Front Desk Clerk may involve a variety of tasks, including updating room availability, assisting guests with their needs, and promoting our hotel's amenities. If you're passionate about delivering exceptional customer service and working in a fast-paced environment, we invite you to apply for this exciting opportunity.



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