Customer Service Representative

5 days ago


North Olmsted, Ohio, United States Goodwill of Greater Cleveland and East Central Ohi Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Goodwill of Greater Cleveland and East Central Ohio. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, handling transactions, and promoting our agency programs.

Key Responsibilities:

  • Provide excellent customer service to all Goodwill patrons, vendors, and associates
  • Handle transactions, including cash, credit card, and mobile payments
  • Promote Goodwill programs and services to customers
  • Assist with stock rotation, maintenance, and merchandising
  • Help maintain a clean and organized store environment
  • Follow all company policies and procedures

What We Offer:

  • A rewarding and diverse work environment
  • A team that cares about the people they work with and their impact on the community
  • A bonus incentive plan
  • Generous paid time off
  • Retirement planning with company match
  • Employee Assistance Program
  • Medical, dental, and vision benefits at a fraction of the premium cost
  • Short-term and long-term disability insurance at no cost
  • Life insurance at no cost
  • Paid holidays

About Goodwill:

Goodwill is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment that values and respects all individuals. We are proud to be a part of the Goodwill network, which has been serving our community for over 100 years.



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