Senior Call Center Client Account Manager
4 weeks ago
At MCI Careers, we are seeking a highly skilled Senior Call Center Client Account Manager to join our team. As a key member of our client services team, you will be responsible for managing complex client relationships and delivering exceptional customer experiences.
Key Responsibilities:
- Develop and maintain strong relationships with commercial and public sector clients
- Manage client expectations and deliver high-quality service
- Collaborate with internal teams to resolve client issues and improve service delivery
- Identify opportunities for growth and improvement in client relationships
Requirements:
- 1+ year of experience in client management or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong analytical and problem-solving skills
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
How to Apply:
If you are a motivated and results-driven individual with a passion for client management, please submit your application, including your resume and a cover letter, to [insert contact information].
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