Senior Call Center Client Account Manager

4 weeks ago


Dallas, Texas, United States MCI Careers Full time
Job Title: Senior Call Center Client Account Manager

At MCI Careers, we are seeking a highly skilled Senior Call Center Client Account Manager to join our team. As a key member of our client services team, you will be responsible for managing complex client relationships and delivering exceptional customer experiences.

Key Responsibilities:

  • Develop and maintain strong relationships with commercial and public sector clients
  • Manage client expectations and deliver high-quality service
  • Collaborate with internal teams to resolve client issues and improve service delivery
  • Identify opportunities for growth and improvement in client relationships

Requirements:

  • 1+ year of experience in client management or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong analytical and problem-solving skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

How to Apply:

If you are a motivated and results-driven individual with a passion for client management, please submit your application, including your resume and a cover letter, to [insert contact information].



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