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Full-time Service Representative/Merchandiser Order Writer

2 months ago

Orinda, California, United States Mondelez International Full time
About the Role

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Mondelez International. As a key member of our sales and service team, you will be responsible for providing exceptional customer service and ensuring that our products are properly stocked and displayed in stores.

Key Responsibilities
  • Customer Service: Provide excellent customer service to store employees and management, responding to their needs and resolving any issues in a timely and professional manner.
  • Merchandising: Ensure that our products are properly stocked and displayed in stores, maintaining a high level of visual merchandising standards.
  • Order Writing: Accurately and efficiently write orders for products, ensuring that all necessary information is included and that orders are delivered to stores on time.
  • Inventory Management: Monitor and manage inventory levels, reporting any discrepancies or issues to management.
  • Communication: Communicate effectively with sales representatives, store employees, and management to ensure that our products are properly represented and that customer needs are met.
Requirements
  • High School Diploma or Equivalent: Required.
  • Valid Driver's License: Required.
  • Ability to Work Independently: Strong ability to work independently with minimal supervision.
  • Excellent Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers, sales representatives, and management.
  • Attention to Detail: Strong attention to detail, with the ability to accurately and efficiently complete tasks.
  • Physical Demands: Ability to lift up to 25 pounds, with occasional pushing and pulling of up to 50 pounds.
What We Offer
  • Competitive Hourly Rate: Starting at $21.00 per hour, based on experience.
  • 401(k) Savings Plan: Available to eligible employees.
  • 10% Target Incentive Bonus Plan: Available to eligible employees.
  • Strong Career Advancement Opportunities: Opportunities for career advancement within the company.
  • Tuition Reimbursement Plan: Available to eligible employees.
  • Paid Time Off (PTO): Accrual up to 10 days, with paid sick leave after 1 year.
  • Medical, Dental, and Vision Benefits: Available to eligible employees.
  • Free Preventive Care: Available to eligible employees.
  • Health Savings Account (HSA) or Flexible Savings Account (FSA): Available to eligible employees.
  • Health and Well-Being Program: Available to eligible employees.
  • Life and Disability Insurance: Available to eligible employees.
  • Employee Assistance Program (EAP): Available to eligible employees.