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Experienced Hospitality Specialist

2 months ago

Fargo, North Dakota, United States Chick-fil-A Full time

Hospitality Professional (Multi-Skilled, Leadership Potential)

We are in search of a dedicated and enthusiastic Hospitality Professional to enhance our operations. In this versatile position, you will be instrumental in delivering outstanding guest experiences throughout our establishment.

Key Responsibilities:

Guest Engagement:
  • Extend warm and professional welcomes to guests during their arrival and departure.
  • Respond to guest inquiries and concerns promptly and courteously, striving to exceed expectations.
  • Accurately and efficiently fulfill guest orders.
  • Ensure a clean, inviting, and well-organized front-of-house atmosphere.
Operational Excellence:
  • Maintain cleanliness and organization in both front-of-house and kitchen areas, adhering to all safety and hygiene standards.
  • Support guest service by preparing food in accordance with established procedures and safety protocols.
  • Demonstrate responsible stewardship of company property and equipment.
Leadership Aspirations:
  • Exhibit a commitment to daily operations and take initiative to enhance workflow and efficiency.
  • Provide encouragement and support to team members.
  • Maintain professionalism and resolve complex guest issues when necessary.
  • Ensure compliance with all company policies, procedures, and safety regulations.
Qualifications:
  • At least 1 year of experience in a fast-paced hospitality environment.
  • Proven track record of delivering exceptional customer service in a professional manner.
  • Strong communication, interpersonal, and problem-solving abilities.
  • Excellent organizational skills with the capacity to prioritize effectively in a dynamic setting.
  • Able to work independently as well as collaboratively within a team.
  • Flexibility to work various shifts, including weekends and holidays.
For Leadership Aspirations:
  • Previous leadership experience in a hospitality context (preferred).
  • Ability to delegate tasks effectively, inspire team members, and lead by example.
  • Strong analytical and problem-solving skills with a focus on continuous improvement.
We Offer:
  • A competitive starting wage up to $20.00 per hour along with a benefits package.
  • Opportunities for professional growth and advancement.
  • A fast-paced and fulfilling work environment where your contributions are recognized.
  • The opportunity to be part of a dynamic and passionate hospitality team.
If you are a motivated individual with a passion for exceeding guest expectations, we encourage you to consider this opportunity.

Company Overview
Our kitchens prioritize fresh and simple ingredients. We have consistently served chicken that is whole breast meat, free from fillers or hormones, and hand-breaded in our restaurants. Fresh produce is delivered multiple times a week, and salads are prepared fresh throughout the day. Whole lemons are freshly squeezed to create our signature lemonade, made with pure cane sugar and water. This commitment to quality is at the heart of what we do.