Community Liaison Representative

3 days ago


San Bernardino, California, United States KSE Systems Full time
About the Position

We are seeking a talented Community Liaison Representative to join our team at KSE Systems. In this role, you will serve as the primary point of contact for our client's free wireless services and cell phone offerings within the local community.

Key Responsibilities:

  • Serve as the primary point of contact for our client's free wireless services and cell phone offerings within the local community.
  • Qualify potential customers through their California benefits and help them save on monthly expenses.
  • Follow up on leads provided by our client to efficiently meet customer needs within your designated territory.
  • Engage with community members to explain product offerings, answer questions, and cultivate brand loyalty.
  • Participate in community events, networking opportunities, and outreach activities to boost brand visibility and awareness.
  • Build lasting relationships by offering personalized service and support to community members.
  • Collaborate closely with internal teams to achieve customer acquisition and retention goals.
  • Utilize Salesforce for lead generation and tracking to enhance outreach efforts.

Requirements:

  • Strong communication and interpersonal skills, with the ability to connect easily with diverse audiences.
  • A passion for engaging with the local community and a commitment to making a positive impact.
  • Experience in community outreach, retail, or customer service is a plus.
  • A solution-oriented mindset, with patience and understanding for those who may not be technologically savvy.
  • Enthusiasm for the wireless and cell phone industry, along with a willingness to learn about new products and services.
  • $55,000 - $70,000 per year, depending on experience.


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