Branch Support Specialist

3 weeks ago


Suisun, California, United States Westamerica Bank Full time
About the Role

We are currently looking for a highly skilled Branch Support Specialist to join our team. As a key member of our operations team, you will be responsible for providing expert support to our branches, ensuring seamless day-to-day operations.

The ideal candidate will have previous branch job experience in an operational role, such as a Customer Service Manager or Branch Services Officer. A working knowledge of IMPACS Savings/Time, CIF, RM, and Steller is essential, as is basic PC proficiency. Excellent analytical, research, organizational, interpersonal, communication, and customer service skills are required.

Key Responsibilities:

  • Respond to operational queries from branch staff in a timely and accurate manner.
  • Support legal processes, including levies, warrants, summons, subpoenas, and IRAs.
  • Offer phone and clerical support for the IRA Department as needed.
  • Participate in special projects and serve as a liaison to other support areas.

Salary: $65,000 - $85,000 per annum, depending on experience. We are an equal opportunity employer.



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