Banking Support Specialist

7 days ago


Suisun, California, United States Westamerica Bank Full time
About Us

Westamerica Bank is one of the largest commercial banks headquartered in California, committed to providing top-notch financial services to our customers.

We foster a collaborative and dynamic work environment that encourages innovation and excellence.

In this role, you will play a vital part in helping us achieve our goal of delivering exceptional customer experiences.

Key Responsibilities

As a Customer Service Representative, your primary duties will include:

  • Responding to customer phone calls and resolving their queries in a timely and professional manner
  • Selling bank services and products to meet customer needs
  • Explaining bank policies and procedures to ensure customer understanding

Requirements

To succeed in this role, you will need:

  • Previous customer service experience in a banking environment
  • Prior call center experience is highly valued
  • Bilingual/Spanish skills are highly desirable but not required

Compensation Package

We offer a competitive salary range: $45,000 - $65,000 per annum (dependent on experience), plus a range of benefits to support your well-being and career growth.



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