Customer Service Team Member
4 days ago
We are seeking a highly skilled Member Service Representative - Contact Center to join our team at one of our largest key accounts in the automotive industry in Ohio. As a key member of our contact center team, you will be responsible for providing exceptional customer service to our clients and driving business growth through effective communication and problem-solving skills.
About the Role
- Provide exceptional customer service to clients via phone, email, and chat
- Resolve customer complaints and issues in a timely and professional manner
- Work collaboratively with internal teams to achieve business objectives
- Stay up-to-date with industry trends and developments to provide expert advice to clients
What We Offer
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Access to the latest technology and tools to enhance your productivity and efficiency
Requirements
- High school diploma or equivalent required
- 2+ years of customer service experience in a contact center environment
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet productivity targets
How to Apply
Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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