Service Desk Manager
2 weeks ago
- Manage the day-to-day operations of the help desk at assigned locations.
- Supervise and train help desk specialists in identifying routine and high-priority system and software problems.
- Provide daily supervision and direction to staff responsible for phone and in-person support to users in areas such as email, directories, computer operating systems, desktop applications, and applications developed or deployed.
- Serve as the highest level point of contact for troubleshooting hardware and software issues, including all types of computer systems and printer problems.
- Assign corrective action requirements and develop and manage training in accordance with established corrective priority categories.
- Coordinate system trouble reports with database analysts, system and application programmers, and functional database managers.
- Ensure compliance with electronic and physical security procedures and standards.
- Establish and oversee effective call reporting and action systems.
- Bachelor's degree or equivalent related experience.
- ITIL v4 certification.
- IAT Level II certification.
Empower AI is committed to providing equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as defined by federal, state, or local laws or regulations.
", "Overview": "Empower AI is a leading provider of AI solutions for government agencies. Our Empower AI Platform provides a practical and sustainable path for clients to achieve transformation that is true to who they are, what they do, and how they work.
", "Experience Required": "Years of experience required.
", "Physical Requirements": "This position requires the ability to perform the following essential functions:
- Sitting for long periods.
- Standing for long periods.
- Ambulating throughout an office.
- Ambulating between several buildings.
- Stooping, kneeling, crouching, or crawling as required.
- Repeatedly lifting and carrying weight up to 25 pounds.
- Traveling by land or air transportation 15%.
Empower AI is a VEVRAA Federal Contractor.
", "Equal Opportunity Employer": "Empower AI is an equal opportunity employer.
", "Language": "en-US"}-
Service Desk Manager
2 weeks ago
Saint-Christophe-du-Ligneron, Pays de la Loire, United States Empower AI Inc. Full timeJob SummaryEmpower AI Inc. is seeking a highly skilled Service Desk Manager to join our team. As a Service Desk Manager, you will be responsible for managing the day-to-day operations of our help desk, supervising and training help desk specialists, and providing technical support to our customers.Key ResponsibilitiesManage Help Desk Operations: Oversee the...
-
Service Desk Manager
2 weeks ago
Saint-Christophe-du-Ligneron, Pays de la Loire, United States Empower AI Inc. Full timeJob SummaryWe are seeking a highly skilled Service Desk Manager to join our team at Empower AI Inc. As a key member of our IT operations team, you will be responsible for managing the day-to-day activities of our help desk, ensuring that our customers receive prompt and effective technical support.Key ResponsibilitiesManage Help Desk Operations: Oversee the...
-
Service Desk Manager
2 weeks ago
Saint-Christophe-du-Ligneron, Pays de la Loire, United States Empower AI Full time{"Responsibilities": "Key ResponsibilitiesAs a Service Desk Manager at Empower AI, you will be responsible for managing the operations of our help desk at assigned locations. This includes supervising and training help desk specialists in identifying routine and high-priority system and software problems.Provide daily supervision and direction to staff...
-
Service Desk Manager
5 days ago
Saint-Christophe-du-Ligneron, Pays de la Loire, United States Empower AI Full timeJob SummaryWe are seeking a highly skilled Service Desk Manager to join our team at Empower AI. As a key member of our IT support team, you will be responsible for managing the day-to-day operations of our help desk, supervising and training help desk specialists, and providing technical support to users.Key ResponsibilitiesManage the operations of the help...
-
Service Desk Manager
2 weeks ago
Saint-Christophe-du-Ligneron, Pays de la Loire, United States Empower AI Inc. Full time{"Responsibilities": "Key ResponsibilitiesManage the day-to-day operations of the help desk at assigned locations.Supervise and train help desk specialists in identifying routine and high-priority system and software problems.Provide daily supervision and direction to staff responsible for phone and in-person support to users in areas such as email,...
-
Service Desk Support Specialist
2 weeks ago
Saint-Christophe-du-Ligneron, Pays de la Loire, United States Syntelligent Analytic Solutions Full time{"title": "Service Desk Technician", "description": "Job SummarySyntelligent Analytic Solutions, LLC is seeking a skilled Service Desk Technician to join our team. As a Service Desk Technician, you will be the primary point of contact for customers, providing technical support and resolving issues in a timely and professional manner.ResponsibilitiesProvide...
-
Service Desk Support Specialist
2 weeks ago
Saint-Christophe-du-Ligneron, Pays de la Loire, United States Syntelligent Analytic Solutions Full timeJob SummarySyntelligent Analytic Solutions, LLC is seeking a highly skilled Service Desk Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support to clients via phone, email, or live...
-
Maintenance Service Associate
1 day ago
Saint-Christophe-du-Ligneron, Pays de la Loire, United States Michaels Communities Full timeKey ResponsibilitiesDeliver exceptional customer service at all timesTrack work orders in Property Management Software and ensure completion according to company protocolsUtilize various communication channels to effectively manage customer interactionsRequirementsExcellent customer service skillsAbility to work in a fast-paced environmentStrong...
-
Technical Support Associate
3 weeks ago
Saint-Christophe-du-Ligneron, Pays de la Loire, United States Syntelligent Analytic Solutions Full timeJob SummarySyntelligent Analytic Solutions, LLC is seeking a highly skilled Service Desk Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support to clients via phone, email, or live...
-
Pain Management Specialist
2 weeks ago
Saint-Christophe-du-Ligneron, Pays de la Loire, United States Northeast Healthcare Recruitment, Inc. Full timePain Management Physician Job OpportunityWe are seeking a skilled Pain Management Physician to join our team at Northeast Healthcare Recruitment, Inc. in Arizona.About the Role:Provide comprehensive pain management services to patients with chronic pain conditions.Develop and implement individualized treatment plans to improve patient outcomes.Collaborate...
-
Financial Management Specialist
2 weeks ago
Saint-Christophe-du-Ligneron, Pays de la Loire, United States Defense Information Systems Agency Full timeJob SummaryThis position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense using hiring authority in 5 USC 9905. The selected candidate will be responsible for reviewing, validating, reconciling, and analyzing financial data as reported in the automated accounting system. They will also provide direction,...
-
Cybersecurity Specialist
2 days ago
Saint-Christophe-du-Ligneron, Pays de la Loire, United States Defense Information Systems Agency Full timeJob SummaryThis position is part of the Cyber Excepted Service and does not convey eligibility to be converted to the Competitive Service.The selected candidate will be responsible for analyzing and resolving complex problems within the scope of the activity operations and referring operational problems requiring highly specialized expertise to the...
-
Enterprise IT Professional
2 weeks ago
Saint-Christophe-du-Ligneron, Pays de la Loire, United States General Dynamics Information Technology Full timeJob Description:Job Title: Enterprise IT ProfessionalJob Summary:We are seeking an experienced Enterprise IT Professional to join our team at General Dynamics Information Technology. As a key member of our IT team, you will be responsible for managing the Windows environment for our Global Enterprise Fabric (GEF) infrastructure.Key Responsibilities:Manage...
-
Financial Planning Analyst
3 weeks ago
Saint-Christophe-du-Ligneron, Pays de la Loire, United States Defense Information Systems Agency Full timePosition Overview This role is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense. The Defense Information Systems Agency (DISA) is authorized to directly appoint qualified candidates with degrees in finance, accounting, management, or actuarial science, or related fields from accredited institutions, or...
-
VMWare Systems Administrator Senior
4 days ago
Saint-Christophe-du-Ligneron, Pays de la Loire, United States General Dynamics Information Technology Full timeJob Title: VMWare Systems Administrator SeniorTransform technology into opportunity as a VMWare Systems Administrator Senior with General Dynamics Information Technology (GDIT). A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT, you'll be at the forefront of innovation and play a meaningful part in improving how...
-
Cybersecurity Specialist
4 weeks ago
Saint-Christophe-du-Ligneron, Pays de la Loire, United States U.S. Army Cyber Command Full timePosition Overview:This role is part of the DOD Cyber Excepted Service (CES) personnel system, which operates under the guidelines of 10 USC 1599f. Individuals in CES positions are expected to comply with U.S. Code, Title 10, and Department of Defense Instruction. This position entails working within the U.S. Army Cyber Command, focusing on providing expert...
-
Radio Frequency Test Engineer
4 weeks ago
Saint-Christophe-du-Ligneron, Pays de la Loire, United States Agile Defense Full timeRequisition #: 504 Job Title: RF Lab Test Engineer Location: Confidential Clearance Level: Active DoD - TS/SCI Required Certification(s): This position requires an active Secret security clearance on hire date with the ability to obtain and maintain a Top Secret/Sensitive Compartmented Information clearance. Current TS/SCI is desired. Requires at least 1...
-
Radio Frequency Testing Engineer
4 weeks ago
Saint-Christophe-du-Ligneron, Pays de la Loire, United States Agile Defense Full timeRequisition #: 504 Job Title: RF Lab Test Engineer Location: Remote Clearance Level: Active DoD - TS/SCI Required Certification(s): This position necessitates an active Secret security clearance upon hire with the capability to obtain and sustain a Top Secret/Sensitive Compartmented Information clearance. Current TS/SCI is preferred.Requires at least one...
-
Senior Cybersecurity Analyst
1 week ago
Saint-Christophe-du-Ligneron, Pays de la Loire, United States General Dynamics Information Technology Full timeAbout the RoleWe are seeking a highly skilled Senior Cybersecurity Analyst to join our team at General Dynamics Information Technology. As a key member of our cybersecurity team, you will play a critical role in ensuring the security and integrity of our clients' information systems.Key ResponsibilitiesProvide sustainment support of the Army's network...
-
Information Assurance Security Specialist
1 week ago
Saint-Christophe-du-Ligneron, Pays de la Loire, United States Black Bear Technology Solutions, LLC Full timeJob Title: Information Assurance AnalystLocation: Fort Huachuca, AZClearance: Must be a US citizen and be eligible for a DoD Secret ClearanceCertifications: Security+ (IAM II) required upon startBlack Bear Technology Solutions has an opportunity for an Information Assurance Analyst to support a large Infrastructure as a Service (IaaS) contract for the U.S....