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Guest Relations Supervisor

2 months ago

St Louis, Missouri, United States Saint Louis Zoo Full time
Position Overview

This role entails overseeing the operations at the Zoo's Welcome Desk, Guest Relations booth, and during special events.

Key Responsibilities
  • Assist visitors with membership inquiries and Adventure Pass transactions.
  • Supervise Guest Relations staff and ensure adherence to Zoo policies.
  • Effectively manage a variety of visitor interactions with professionalism.
Requirements

Candidates must be available to work full shifts, including weekends, holidays, evenings, and weekdays. Previous experience in customer service and sales is advantageous. Proficiency with computers is necessary. A high school diploma or equivalent is required.

All candidates must successfully pass a criminal background check and drug screening.