Digital Experience Designer

1 day ago

Dublin, California, United States Omatochi Full time
Design Outreach Coordinator

Omatochi is seeking a highly skilled Design Outreach Coordinator to join our team. As a key member of our design and marketing team, you will be responsible for developing and refining user interfaces for our digital products, ensuring a seamless and user-friendly experience.

Key Responsibilities:

  • Develop and refine user interfaces for Omatochi's digital products, ensuring a seamless and user-friendly experience.
  • Collaborate with the marketing team to implement design solutions that meet user needs and align with business goals.
  • Conduct user research and testing to gather feedback and iterate on designs.
  • Assist with website edits and other design needs for the website.
  • Create visual content for marketing campaigns, including digital and print materials.
  • Work closely with the marketing team to ensure brand consistency and effectively communicate Omatochi's mission and services.
  • Assist in developing and executing outreach strategies to engage our target audience.
  • Collaborate on the design process for Omatochi's mobile app, from concept to MVP (Minimum Viable Product).
  • Ensure that the app's design aligns with user needs and business objectives.
  • Collaborate with cross-functional teams to bring the app from design to launch.
  • Assist with making Enhanced Care Management (ECM) phone calls, ensuring effective communication with clients and partners.
  • Document call outcomes and follow up as needed to maintain service quality.
  • Provide support for the office phone, managing calls efficiently and ensuring inquiries are directed to the appropriate team members.
  • Maintain a high standard of professionalism and customer service in all interactions.
  • Assist with various internal operations tasks as needed, contributing to the overall efficiency and effectiveness of the team.
  • Participate in team meetings, project planning, and other collaborative activities.
  • Collaborate closely with the internal team, community centers, and others to spread the word for our services.
  • Participate in regular team meetings, training sessions, and workshops to stay informed about the latest developments in social services and care management.
  • Work with the COS and COO on all outreach efforts.

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