Membership Experience Specialist

3 days ago


West Roxbury, Massachusetts, United States Supreme Fitness Group Full time
Job Description:

We are seeking a Membership Experience Specialist to join our team at Supreme Fitness Group. As a key member of our team, you will be responsible for delivering an exceptional membership experience to our valued clients. Your primary focus will be on assisting members with inquiries and concerns, providing expert advice on our services and facilities, and ensuring that every interaction is personalized and memorable.

About the Role:

This role offers a unique opportunity to work with a dynamic team in a fast-paced environment. You will be responsible for:

  • Providing exceptional customer service and support to members
  • Responding to membership inquiries and resolving issues efficiently
  • Collaborating with colleagues to ensure seamless delivery of services
  • Maintaining accurate records of member interactions and transactions
Requirements:
  • Degree in a related field (e.g., business, hospitality, or sports management)
  • Proven experience in customer-facing roles, preferably in the fitness industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
Benefits:

As a valued member of our team, you will enjoy a comprehensive benefits package, including:

  • A competitive salary range of $55,000 - $65,000 per annum
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


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