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Customer Service Representative

2 months ago

New Haven, Connecticut, United States Speakeasy Management Group Full time
Job Opportunity

We are seeking a highly motivated and results-driven Customer Service Representative to join our team at Speakeasy Management Group. As a key member of our sales and marketing team, you will play a crucial role in executing our strategic marketing and sales campaigns.

Key Responsibilities:

  • Develop and maintain strong relationships with new and existing customers to drive sales growth and customer satisfaction
  • Provide exceptional customer service and support, ensuring prompt and effective resolution of customer inquiries and concerns
  • Stay up-to-date on product knowledge and features to effectively communicate value to customers
  • Research and identify new business opportunities to expand our sales pipeline
  • Collaborate with cross-functional teams to achieve sales and marketing goals

Requirements:

  • High school diploma or equivalent required; 1-2 years of customer service or sales experience preferred
  • Excellent communication and interpersonal skills, with a strong ability to build rapport with customers and colleagues
  • Proven track record of meeting or exceeding sales targets and driving business growth
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong time management and organizational skills, with a focus on delivering high-quality results

About Us:

Speakeasy Management Group is a leading consulting sales and marketing firm that helps clients maximize profitability and increase brand exposure through innovative revenue capabilities. We are committed to delivering exceptional results and building long-term relationships with our clients and customers.