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Site Implementation Specialist

2 months ago

Chicago Illinois, United States Burwood Group, Inc Full time
Job Description

Job Type: W2 Contractor

Status: U.S. Citizen, Green Card Holder

Note: We are unable to partner on a corp-to-corp (C2C) basis

Term: 6 months, possible extension

Pay: $80/hour + travel expenses

Work Location: Remote

Job Summary:

We are seeking a highly skilled Site Implementation Engineer to join our team at Burwood Group, Inc. as a W2 contractor. The successful candidate will work alongside Field Service Technicians and coordinate with our Lead Field Services Technicians to provide on-site support for our clients, ensuring seamless implementation and configuration of network and server infrastructure.

Key Responsibilities:

  • Project Leadership:
    • Lead complex technical projects, coordinating with both on-site technicians and remote teams
    • Organize and communicate project plans, updates, and issues effectively
    • Function as central point of contact to communicate updates and progress to key stakeholders
  • Key Technical Skills:
    • Manage virtualized server hosts; ESXi and Microsoft Windows Server expertise preferred
    • Set up and configure virtualized Windows servers, remote desktop services, centralized DHCP, and AD management
    • Troubleshoot systems access issues with technical debt from facility acquisitions
    • Implement and manage Remote Desktop Hosts and Thin Client workstation architecture
    • Support Windows Server/Desktop troubleshooting
    • Adapt to specialized hardware and software like X-ray, Dental, and other clinical modalities, coordinating with hardware and software vendors as needed via phone and remote-control apps
    • Basic familiarity with networking concepts such as VLANs, routers, switches, and access points; knowledge of Velocloud and Aruba Central is a plus
    • Experience with Medical PIMS platforms is a plus
  • Documentation and Post-Implementation Testing:
    • Inventory and prepare network equipment for cutovers
    • Configure and test network components (routers, switches, APs)
    • Reconfigure and test workstations, servers, and peripherals
    • Perform functional and validation testing of all reconfigured devices
  • Support and Troubleshooting:
    • Provide Tier 2/3 level help desk support during HyperCare (post cutover support)
    • Perform technical troubleshooting and remote support using tools like Kaseya

Requirements:

  • Certification in relevant technologies (e.g., VMware, Cisco, Aruba) is preferred